What Our Customers Say About Us

Getting good feedback from our customers is always a big motivator, but we don’t shy away from criticism either as we are always looking to improve our services. Scroll down to the end of the page if you want to leave us feedback. Thank you.

We don’t like to brag about ourselves, so we let you do it for us instead. Check out what some of our happy customers have said about Flexistore.

"I would like to thank you all; your drivers for excellent service yesterday and today."
Leon Bourque
"Thank you very much for the fantastic customer service received; we were delighted with the level of service and consider the costs involved with this to be great value for money. We will definitely recommend Flexistore and if required use again ourselves. Thanks again."
Mrs. Smith
"Thank you very much for all your help with the move. We were very impressed with your organised and professsional approach."
Jamie Dougal
"Many thanks to all at Flexistore Edinburgh (especially Tommy) for the friendly, efficient and professional service provided during our recent move. Great communication, did what they promised (and more), and were able to accommodate short notice requests – all with a smile. Flexistore took much of the hassle out of our move and we would happily use and recommend their services in the future."
Jon Garratt
"I felt compelled to leave feedback for Flexistore after their excellent service. Flexistore were not only cheaper than other alternatives, but their professionalism was outstanding throughout. The vault was dropped off exactly when we required, our items were stored securely and when we returned from travelling, a quick phone call ensured our vault was waiting outside our home when we returned, and picked up the vault that afternoon. The manager Mark (Manchester branch) is extremely friendly and goes out of his way to ensure you're happy. Exceptional service and I know who I will be using next time we need storage"
Beth L
"Flexistore staff are friendly, professional and helpful, and went beyond the level of service we would expect!"
Gary Cooke - MD, PB Holdings
"Amazing service. Was very easy to arrange everything- storage as well as the delivery from Edinburgh to a new address a few months later. So helpful and easy to communicate with, felt like they genuinely wanted to make my life easier. Would definitely use them again."
Linda
"After the wonderful way you listened to my needs and wanted to work with me, I would like to work with you and give you the business. Thanks ever so much, again."
Morna Atkinson
"Excellent service. Took the hassle and stress out of moving, would highly recommend Flexistore."
Stacey
"What a wonderful company to work with! Can't recommend highly enough, fantastic, friendly, efficient service, many thanks to Mark and the team."
Andrea, Manchester

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How do you use self-storage? Q&A with Richard Tinto of Tinto Architecture

  • September 8, 2016

There are so many ways in which our customers use self-storage, from moving house to business purposes. We have started to showcase the huge variety of clients we work with by finding out how self-storage has helped them individually. As you’d imagine, each case is very different! This week, we caught up with Richard Tinto, […]

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Why self-storage is the key to success for small businesses

  • July 31, 2016

Walking down the aisles of our Aberdeen self-storage facility, each vault door appears the same on the surface, but behind each door lays a different story, with a different purpose. While families might store their Christmas ornaments safely for another year, and a winter sports enthusiast might store their snowboarding equipment ready for next season, […]

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How do you use self storage? Q&A with Stefan Skogh of Aberdeen Blind Specialists

  • June 23, 2016

We continuously say that there are so many different uses for self storage, and that we have such a diverse client base. So we want to showcase this by speaking with a range of our customers, digging deep into why they use storage and why it’s beneficial to them. We recently caught up with Stefan […]

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