What Our Customers Say About Us

Getting good feedback from our customers is always a big motivator, but we don’t shy away from criticism either as we are always looking to improve our services. Scroll down to the end of the page if you want to leave us feedback. Thank you.

We don’t like to brag about ourselves, so we let you do it for us instead. Check out what some of our happy customers have said about Flexistore.


"I just wanted to feedback that the service and product has been great, its rare to get such good personal service from anyone. Really appreciated you support and then your driver Kevin who called on the delivery day to check it all over. Felt like you treated me like a person and not a profit."
JH
"I really appreciated the friendly and helpful service."
Colin Watson
"Thank you very much for the fantastic customer service received; we were delighted with the level of service and consider the costs involved with this to be great value for money. We will definitely recommend Flexistore and if required use again ourselves. Thanks again."
Mrs. Smith
"So much better than the traditional storage that I was expecting"
Jo
"Dear Tommy, I did use your service and had my daughter's storage items picked up at Sciennes on May 29. I am back in the States now and wanted to take a moment to thank you and your company for your service and professionalism. The driver arrived just as promised, was courteous, hard working and knowledgeable (I believe his name was Steven and I believe he was a recent hire) and had the materials with him to do the job. He had my daughter's storage items down from the fifth floor walk up flat (!) in a jiffy and was off. I cannot say enough about the service and we will certainly plan to use it throughout my daughter's university career. My daughter and I also plan to recommend your company to her fellow students. You have a great business model. Thank you."
Karen Zarkades Ricardo
"I felt compelled to leave feedback for Flexistore after their excellent service. Flexistore were not only cheaper than other alternatives, but their professionalism was outstanding throughout. The vault was dropped off exactly when we required, our items were stored securely and when we returned from travelling, a quick phone call ensured our vault was waiting outside our home when we returned, and picked up the vault that afternoon. The manager Mark (Manchester branch) is extremely friendly and goes out of his way to ensure you're happy. Exceptional service and I know who I will be using next time we need storage"
Beth L
"Thank you very much for all your help with the move. We were very impressed with your organised and professsional approach."
Jamie Dougal
"Very friendly and helpful staff up in Aberdeen; Especially Andy doing collections around King Street today - thank you"
Ewan Glober
"What a wonderful company to work with! Can't recommend highly enough, fantastic, friendly, efficient service, many thanks to Mark and the team."
Andrea, Manchester
"I would like to thank you all; your drivers for excellent service yesterday and today."
Leon Bourque

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How do you use self-storage? Q&A with Richard Tinto of Tinto Architecture

  • September 8, 2016

There are so many ways in which our customers use self-storage, from moving house to business purposes. We have started to showcase the huge variety of clients we work with by finding out how self-storage has helped them individually. As you’d imagine, each case is very different! This week, we caught up with Richard Tinto, […]

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Why self-storage is the key to success for small businesses

  • July 31, 2016

Walking down the aisles of our Aberdeen self-storage facility, each vault door appears the same on the surface, but behind each door lays a different story, with a different purpose. While families might store their Christmas ornaments safely for another year, and a winter sports enthusiast might store their snowboarding equipment ready for next season, […]

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How do you use self storage? Q&A with Stefan Skogh of Aberdeen Blind Specialists

  • June 23, 2016

We continuously say that there are so many different uses for self storage, and that we have such a diverse client base. So we want to showcase this by speaking with a range of our customers, digging deep into why they use storage and why it’s beneficial to them. We recently caught up with Stefan […]

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